Primal Pool Care respects our visitors and their privacy. You are free to visit parts of our site anonymously (without telling us who you are or revealing any information about yourself). Please keep in mind that you may be required to register in order to view certain portions of our site or to take advantage of some special services. Our company will only use the information you provide us to deliver services you specifically request. We promise not to sell, rent, or share registered visitor’s information with other people or unaffiliated companies except under the following circumstances:

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety or any person, violations of Primal Pool Care terms of use, or as otherwise required by law;

We transfer information about you if Primal Pool Care is acquired by or merged with another company;

You request or authorize it;

The information is provided to help complete a transaction for you; or

The information is provided to our agents, outside vendors or service providers to perform functions on our behalf such as analyzing data, providing marketing assistance, or providing customer assistance, etc..

How we collect and use personal information

If you choose to register with Primal Pool Care, we collect your name, address, telephone number, email address, interests you have in our products and services, or other information you give us voluntarily. With your permission, we automatically place your name on our email newsletter list so we can send you emails with information and special offers. You can update your information or preferences by resubmitting a registration form. Your personal information will be automatically updated every time you register with the same email address. Also, you can unsubscribe to our newsletters by clicking on the “unsubscribe” button at the bottom of a newsletter.

We do not require you to provide any information which would identify you personally (“Personally Identifiable Information”), although you may submit such information if you choose to register on our site. If you send us an inquiry or request by e-mail, we may retain your e-mail address after we respond to your request or inquiry. We may use this e-mail address to contact you in the future with product or service information which we believe may be of interest to you.

We may gather usage information while you use the site and transfer the information to our servers as frequently as nightly. Our web servers track and collect the visitor’s domain name and IP address, but not the email address. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, and so on. We use this information (“Site Usage Information”) to measure the use of our site and to improve the content of our site. We may share with third parties such as marketing or service providers’ experiential information or other data which does not personally identify you or other users of our site.

Cookies

Cookies are alphanumeric identifiers that are transferred to your computer from websites you visit. These identifiers are maintained on your computer’s hard drive and store information about your and web browsing habits. Primal Pool Care does not use cookies to monitor our visitors viewing habits.

Links

To enhance your visit to our website, Primal Pool Care has links to other sites on the Internet that are owned and operated by third parties. Primal Pool Care is not capable of controlling the cookies or privacy policies of other websites; therefore it is not responsible for the actions of the websites that link to or from our site.

Child Privacy

We do not knowingly attempt to solicit or receive any information from children. Our terms and conditions of use require that all site registrations must be made by those who are over the age of 18. Anyone who purchases products or services must be made by those over the age of 18. By using our services, you are representing that you are an adult (at least 18 years of age) or have the permission from a parent or legal guardian to use our services and buy our products.

Security

We maintain numerous security standards and procedures to help prevent unauthorized access to confidential information about you. Our Site uses encryption technology, digital certificates, secure commerce servers and authentication to protect your Personally Identifiable Information. As long as the web browser you are using supports Secure Sockets Layer (SSL), your information will be submitted to us with a high level of security. We update and test our security technology on an ongoing basis.

While we take reasonable measures to prevent the loss or misuse of the information that you provide to us, including but not limited to, your Personally Identifiable Information, due to factors beyond our control, we do not guarantee that your Personally Identifiable Information or any other information collected by us will be completely secure from misappropriation by hackers or other third parties or from other criminal activities.

Subcontractors and agents

Primal Pool Care will occasionally send our registered guest information to third-party subcontractors that work on our behalf to provide certain services. Examples include sending postal mailings and emails, removing repetitive information from our databases, analyzing data, and providing marketing assistance. These third parties do not have the right to use or distribute your personal information beyond what is necessary to assist us. They are contractually obligated to maintain confidentiality and security of your personal information and are restricted from using this information in any way not expressly authorized by Primal Pool Care.

Changes in our privacy policy

Primal Pool Care reserves the right to modify or amend this policy at any time by posting the revised policy on our site. The policy will always be available on our website for visitors and registered guests to view.

If you have any questions about this Privacy Policy, or if you believe that we have not adhered to this Privacy Policy, please contact us via email or write to:

Primal Pool Care, LLC

We welcome your questions and comments.