Frequently asked questions

If there are any defects in the grids or a crack in the manifold of a D.E. filter, D.E. powder can escape through the filter and contaminate the pool. It is necessary to dismantle and thoroughly examine the pool filter elements in such cases.

Your swimming pool filter should be cleaned every 6 months or when the PSI is 8 above starting pressure

Pouring commercial grade liquid chlorine directly over exposed plaster killing organisms embedded deep in your pools plaster.

There are many variables that are taken into consideration when trying to determine how long a pool should run during the day.

How big is the pool? the size of the pool and the size of the pump are used to determine the swimming pools turnover rate which is vital for determining how long to run your pool.

What is the temperature outside? during the hotter months it is essential to run your pool longer to make sure you don’t have any algae growth.

Lastly how often is the pool used? Pools with a higher bather load require a much longer run time to properly disinfect the water then pools with low bather load.

Primal pool care Full Cleaning Service includes skimming the pool, cleaning the tile, balancing the pool chemistry, brushing the wall surfaces, vacuuming the pool as needed, cleaning the skimmer and pump baskets, and checking the equipment.

Yes, we schedule our technicians on a consistent basis to maintain your swimming pool. we will always communicate schedule changes whenever possible.